Built for service businesses

Wherever your work happens, ServiceFlowOS keeps it moving.

From teams working on customer sites to businesses delivering appointments, projects and professional services, ServiceFlowOS brings everything together in one clear system.

One platform. Every working environment.
At the customer Access jobs, notes, documents and customer information on site.
At an appointment Keep schedules, customer history and follow-up work organised.
Back at the office Manage enquiries, quotes, jobs, staff, invoices and payments.
Explore
One adaptable platform

Your business does not need to fit around generic software.

ServiceFlowOS is built around the way your team already works, whether that means visiting properties, managing appointments, delivering projects or coordinating work from an office.

Your services, prices, branding, documents, staff roles and workflows can all be configured for your business. You get one connected platform without losing what makes your operation different.

01

Built around your workflow

Configure customers, services, documents, statuses and processes around the work you actually deliver.

02

Accessible from anywhere

Use ServiceFlowOS from a phone, tablet or computer, whether your team is on site, travelling or in the office.

03

One clear customer journey

Keep every enquiry, quote, job, appointment, document, invoice and payment connected to the same customer.

Who ServiceFlowOS is for

Built for businesses that deliver work, not just products.

Choose the industry closest to your business and see how ServiceFlowOS can help manage your customers, jobs, staff, quotes, invoices and payments.

Construction

Builders

Manage enquiries, estimates, customer sites, projects, labour, documents and invoices.

Builder software
Electrical

Electricians

Organise electrical call-outs, installations, quotes, engineers, job history and payments.

Electrician software
Plumbing

Plumbers

Manage plumbing enquiries, emergency jobs, scheduled work, quotations and invoices.

Plumbing software
Roofing

Roofers

Keep surveys, roofing quotations, site visits, jobs, teams and customer invoices connected.

Roofing software
Property exterior

Gutter Companies

Manage gutter surveys, quotes, installations, repairs, maintenance and customer records.

Gutter company software
Heating

Heating Engineers

Organise boiler servicing, heating repairs, call-outs, installations and engineer schedules.

Heating engineer software
Cleaning

Cleaning Companies

Manage domestic and commercial cleaners, recurring visits, staff instructions and payments.

Cleaning company software
Landscaping

Landscapers

Manage landscape enquiries, site visits, projects, teams, quotations and customer invoices.

Landscaping software
Waste & recycling

Waste Management

Manage waste customers, collections, weights, Waste Transfer Notes, invoices, payments and operational records.

Waste management software
Garden services

Garden Maintenance

Organise regular gardening customers, recurring visits, staff schedules, invoices and payments.

Garden maintenance software
Property services

Property Maintenance

Manage reactive repairs, planned maintenance, properties, teams and complete customer history.

Property maintenance software
Mobile rounds

Window Cleaners

Manage customer rounds, repeat visits, mobile staff, invoices and payment history.

Window cleaning software
Pest management

Pest Control

Manage inspections, treatments, technicians, follow-up visits and customer accounts.

Pest control software
Decorating

Painters & Decorators

Manage site visits, decorating quotes, scheduled projects, staff, invoices and payments.

Decorating software
Drainage

Drainage Companies

Manage emergency call-outs, drain surveys, engineers, repairs, quotations and invoices.

Drainage software
Facilities

Facilities Management

Manage clients, multiple sites, reactive work, planned maintenance and operational teams.

Facilities management software
HVAC

Air Conditioning & HVAC

Manage servicing, HVAC breakdowns, installations, engineers, quotations and payments.

Air conditioning software
Your business

Something different?

ServiceFlowOS is not tied to one trade. If your business manages customers, jobs, appointments, staff, quotes, invoices or payments, there is a good chance we can configure it around the way you work.

Tell us how you work
Work happens outside

Give your team everything they need while they are out doing the work.

Staff should not need to call the office for addresses, customer notes, job details or documents. ServiceFlowOS keeps the information they need available from their phone or tablet.

01

Live schedules

See assigned work, appointment times, locations and job priorities.

02

Customer and site details

Access contact information, addresses, notes and job history before arriving.

03

Digital job updates

Add notes, update statuses and keep the office informed without paperwork.

Thursday, 23 July Today's schedule
MW
4 jobs 2 completed
08:30
Annual gutter service 14 Willow Close, Rotherham
Done
10:45
Property inspection 28 Station Road, Sheffield
Next
13:15
Garden maintenance Greenfield Business Park
Later
Next location 12 minutes away
Job updated Office notified
Appointments

A clear day from start to finish.

JUL 23
Initial consultation New customer
Follow-up appointment Returning customer
Service appointment Notes and documents ready
Project review Quote follow-up
All customer records connected Live
Work happens inside

Keep appointments, customer history and follow-up work organised.

ServiceFlowOS is not limited to outdoor trades. It can support appointment-led services, consultants, training businesses, facilities teams and companies delivering work from fixed locations.

01

Appointment management

Organise customer visits, team availability and the work required at each appointment.

02

Complete customer history

Keep conversations, quotes, documents, notes and previous work together.

03

Clear follow-up

See what needs quoting, booking, completing, invoicing or chasing next.

Keep the office connected

Everyone sees the same information, wherever they are working.

Office teams can manage the full customer journey while field staff update jobs from site. No duplicated spreadsheets, missing paperwork or messages spread across different apps.

01

Enquiry

Record the customer, their requirements and where the work needs to happen.

02

Quote

Build and send a professional quotation using your own services, prices and branding.

03

Schedule

Turn accepted work into a job or appointment and assign the right team members.

04

Complete

Update the job, add notes and keep a complete record of what was delivered.

05

Invoice

Create and send the invoice without entering the same details all over again.

Make everyday work easier

Less time organising the work. More time delivering it.

ServiceFlowOS replaces disconnected admin with one clear process your whole team can understand.

Explore the full platform
Before

Work spread across different places

  • Customer details in spreadsheets
  • Job information sent through messages
  • Paper job sheets and handwritten notes
  • Staff calling the office for updates
  • Quotes and invoices created separately
  • No complete customer history
With ServiceFlowOS

One connected way to run the business

  • One customer and site record
  • Quotes converted directly into jobs
  • Digital notes, documents and updates
  • Live schedules for the whole team
  • Faster invoicing and payment tracking
  • A complete history from enquiry to payment
Configured for your business

It looks like your system because it is built around your business.

Each ServiceFlowOS installation can use your branding, services, terminology, pricing and document wording. Your customers and staff see your business throughout.

Your branding

Use your logo, colours, company details and customer-facing identity.

Your workflow

Configure services, statuses, numbering, documents and business processes.

Your permissions

Control what office staff, managers and mobile team members can access.

Your documents

Produce branded quotes, invoices, receipts, job sheets and specialist documents.

Built around the way you work

Your business is different. Your software should reflect that.

Book a free demonstration and we will show you how ServiceFlowOS can be configured around your services, staff and everyday workflow.

Direct, UK-based support

Work directly with the developer behind the platform.

No anonymous software company, outsourced support team or complicated chain of account managers. ServiceFlowOS is developed and supported directly by Michael Wood | Web & Automation.

Reviews displayed above were left for Michael Wood | Web & Automation, the independent UK business responsible for designing, developing and supporting ServiceFlowOS.

Hi, I'm Michael

Questions about ServiceFlowOS?

I'm usually available on WhatsApp if you'd like to ask anything before booking a demo.

Message me
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