Can ServiceFlowOS manage reactive and planned maintenance?

Yes. Reactive repairs, planned maintenance, inspections, servicing and follow-up work can all be managed from the same platform.

Can facilities teams use ServiceFlowOS from mobile devices?

Yes. ServiceFlowOS works on phones, tablets and computers so mobile staff can access client, site and job information while working away from the office.

Can facilities management companies create quotes and invoices?

Yes. ServiceFlowOS supports professional quotations, invoices, payment records, outstanding balances and customer receipts.

Industries Built for facilities management

Facilities management CRM & job management software.

Manage clients, multiple sites, reactive maintenance, planned works, staff, contractors, schedules, quotes, invoices and payments from one connected platform.

Book a Free Demo See How It Works

£40 per month

Unlimited users

UK support

Facilities workflow

ServiceFlowOS

Client Site Meridian Business Park Reactive maintenance request

Priority

01 Request Issue logged

✓

02 Scheduled Team assigned

✓

03 Maintenance In progress

04 Invoice After completion

MULTI-SITE MANAGEMENT REACTIVE JOBS PLANNED MAINTENANCE CONTRACTORS TEAM SCHEDULING INVOICING MULTI-SITE MANAGEMENT REACTIVE JOBS PLANNED MAINTENANCE CONTRACTORS TEAM SCHEDULING INVOICING

Reactive & planned facilities work

Manage client sites without disconnected systems.

Facilities management means balancing urgent maintenance, planned work, multiple sites, different teams and ongoing customer relationships at the same time.

ServiceFlowOS keeps clients, properties, jobs, schedules, staff, contractors, quotes, invoices and payments connected within one workflow.

Request

Record the maintenance request or planned work.

→

Site

Connect the work to the correct client location.

→

Schedule

Assign internal staff or the appropriate contractor.

→

Complete

Record the work and update the site history.

→

Invoice

Create the invoice from the existing job information.

→

Payment

Keep balances and payment history clear.

Client & site management

One client. Multiple locations.

Keep client records, commercial sites, property details, previous maintenance work, quotations and account history together so your team can understand each location before work begins.

Keep client and contact information organised in one searchable CRM.

Keep different customer sites and locations connected to the correct client.

Build a clearer history of repairs, planned work, quotes and invoices for each site.

Explore customer management

Client & site record

ServiceFlowOS facilities management quotation displayed on a tablet

Professional facilities quotes

Facilities schedule ServiceFlowOS facilities management scheduling software

Reactive Maintenance Door access repair

Today · 11:30

JL MT Team assigned

Facilities jobs & scheduling

Planned work and reactive requests in one place.

Organise reactive maintenance, inspections, servicing, planned works and follow-up jobs without losing visibility across client sites.

Log urgent maintenance requests and schedule attendance quickly.

Keep planned maintenance visible alongside reactive jobs.

Assign staff or teams and keep the office clear on upcoming work.

Explore facilities job management

Built for mobile facilities teams

Give your team the site history on the job.

ServiceFlowOS works on phones and tablets so maintenance staff can access client, site and job information while working across different locations.

✓

Work complete Updated on site

✎

Job record Captured digitally

Client & site details

Access the correct location and customer information before arriving.

Job instructions

Keep the maintenance work required attached to the correct site.

Previous work history

See previous jobs and maintenance activity when returning to the same site.

Shared visibility

Keep mobile teams and office staff working from the same customer and job information.

Facilities quotes, invoices & payments

Keep the operational work and financial history connected.

Create quotations, raise invoices and record payments while keeping the client, site and original job information tied together.

Invoice & payment

Example ServiceFlowOS facilities management quotation

01 Quote For additional works

Example ServiceFlowOS facilities management invoice

02 Invoice Keep balances clear

Example ServiceFlowOS facilities management payment receipt

03 Receipt When payment arrives

Facilities management software

Built around the way facilities teams actually work.

Keep every client site and service history connected.

Build a clearer record of reactive work, planned maintenance, previous visits, quotations, invoices and payments across the locations you manage.

Multi-site customer management.

Keep different sites organised under the correct customer without losing individual job history.

Planned and reactive work.

Manage scheduled maintenance alongside unexpected repairs and urgent service requests.

Unlimited users.

Add maintenance staff, coordinators, managers and office users without paying another monthly licence per person.

One operational view.

Keep customer, site, job and financial information together instead of splitting the business across different systems.

One platform for different facilities services

Manage more than one maintenance discipline.

Facilities management providers often coordinate several different types of service work across the same customer portfolio.

ServiceFlowOS gives your team one place to organise jobs, clients and sites even when the work spans different trades and maintenance disciplines.

Reactive Maintenance

Log unexpected faults and organise attendance without losing the customer or site history.

Planned Maintenance

Keep scheduled maintenance and preventative work visible alongside everyday service jobs.

Building Maintenance

Manage repair and maintenance work across commercial properties and customer sites.

Multi-Trade Services

Organise electrical, plumbing, decorating and general maintenance jobs within one platform.

Commercial Site Services

Keep business clients, sites, jobs, schedules and financial records connected.

Simple monthly pricing

Your facilities business. One system.

Clients, sites, jobs, schedules, staff, quotes, invoices, payments and more — all included.

✓ Unlimited users ✓ No setup fee ✓ UK support ✓ Ongoing updates

£ 50

per month for your business

Book a Free Demo See ServiceFlowOS working around your facilities management business.

Facilities management CRM FAQs

Questions? Start here.

Common questions from facilities and maintenance businesses looking for a clearer way to manage clients, sites, jobs and teams.

Ask us something

Is ServiceFlowOS suitable for facilities management companies? +

Yes. ServiceFlowOS can support facilities management providers, maintenance contractors and businesses managing work across several customer sites.

Can ServiceFlowOS manage multiple client sites? +

Yes. Customer locations can be kept organised so jobs and previous maintenance history stay connected to the correct site.

Can it manage planned and reactive maintenance? +

Yes. Planned maintenance, inspections, service work and reactive repairs can all be managed from the same workflow.

Can our maintenance teams use it on mobile devices? +

Yes. ServiceFlowOS works on phones, tablets and computers so staff can access relevant job and customer information while working across sites.

Can we create quotes and invoices? +

Yes. Create professional quotations and invoices, record full or partial payments, track balances and generate receipts.

Are additional users charged separately? +

No. ServiceFlowOS uses one monthly price for the business rather than charging another monthly licence for each member of staff.

FACILITIES

See it for yourself

Ready to manage your facilities operation from one place?

Book a free demonstration and see how ServiceFlowOS can help manage clients, multiple sites, reactive and planned work, teams, invoices and payments from one connected platform.

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Direct, UK-based support

Work directly with the developer behind the platform.

No anonymous software company, outsourced support team or complicated chain of account managers. ServiceFlowOS is developed and supported directly by Michael Wood | Web & Automation.

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Reviews displayed above were left for Michael Wood | Web & Automation, the independent UK business responsible for designing, developing and supporting ServiceFlowOS.

The complete all-in-one business management platform for trades and service companies. Save time, reduce paperwork and stay organised wherever your team is working.

Hi, I'm Michael

Questions about ServiceFlowOS?

I'm usually available on WhatsApp if you'd like to ask anything before booking a demo.

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