Industries Built for plumbers

CRM & job management software for plumbers.

Manage plumbing enquiries, customers, quotes, call-outs, installations, servicing, schedules, staff, invoices and payments from one connected platform built for UK service businesses.

£40 per month
Unlimited users
UK support
Plumbing job workflow
ServiceFlowOS
Customer Sarah Thompson Bathroom installation
Active
01 Quote Accepted by customer
02 Scheduled Engineer assigned
03 Plumbing Job In progress
04 Invoice Ready on completion
Built around plumbing work

Plumbing job management without the paperwork.

A plumbing job can start with an urgent phone call, a website enquiry, a planned installation or a returning customer who needs more work.

ServiceFlowOS keeps the customer, property, quotation, appointment, job notes, staff, invoice and payment linked together so nothing gets lost between the office and the engineer.

01

Enquiry

Record the customer, property and plumbing work required.

02

Quote

Build and send a professional plumbing quotation.

03

Schedule

Book the visit and assign the right member of staff.

04

Complete

Record work carried out, notes and customer sign-off.

05

Invoice

Raise the invoice without entering everything again.

06

Payment

Record payment and issue the customer a receipt.

Customers & plumbing quotes

Quote the work. Keep the history.

Keep customer details, property addresses, previous plumbing work and quotations in one place, then create professional quotes using your own services and prices.

01

Store customer, contact and property information in one searchable record.

02

Create plumbing quotations from your own services, labour and pricing.

03

See previous quotes and completed work when a customer contacts you again.

Explore quotes in ServiceFlowOS

Customer record

ServiceFlowOS plumbing quotation displayed on a tablet Professional plumbing quotes
Plumbing schedule ServiceFlowOS plumbing job scheduling software
Plumbing Job Bathroom installation

Friday · 09:00

MT JW 2 staff assigned
Plumbing jobs & scheduling

Keep every call-out and job under control.

Organise emergency call-outs, planned installations, repairs, servicing and follow-up visits from one shared schedule.

01

Turn accepted quotations into organised plumbing jobs.

02

Schedule call-outs, installations, servicing and return visits.

03

Assign staff and keep the office and mobile team working from the same information.

Explore job management
Built for plumbers on the road

Your plumbing CRM goes with you.

Access customers, addresses, jobs and notes from a phone or tablet while working at customer properties.

Job complete Recorded on site
Signature Captured digitally
01

Customer and property details

Access contact information, property addresses and customer history before arriving at the job.

02

Plumbing job information

Keep the work required, notes and job details attached to the correct customer.

03

Digital customer signatures

Capture customer sign-off directly from the device after completing work.

04

Keep the office updated

Job information is available from the same system without waiting for handwritten paperwork.

Plumbing invoices & payments

Do the work. Get it invoiced.

Keep the financial side of the plumbing job connected to the same customer instead of copying information into separate software.

Invoice & payment

Example ServiceFlowOS plumbing quote
01 Quote Before the work
Example ServiceFlowOS plumbing invoice
02 Invoice After the job
Example ServiceFlowOS customer payment receipt
03 Receipt Once paid
Plumbing business management software

Built around the way plumbing companies actually work.

01

Know the customer before you arrive.

See customer details, property addresses, previous jobs, quotes and notes so your team has a clearer picture of the work before arriving.

02

Handle urgent and planned jobs.

Manage everything from reactive plumbing call-outs to larger planned installations and return visits.

03

Work from anywhere.

Use ServiceFlowOS from the office, your van, a customer's property or wherever the next job takes you.

04

No per-user fees.

Add the people your plumbing company needs without paying another software licence for every member of staff.

05

Professional customer documents.

Produce branded quotations, invoices and receipts that keep your business looking professional.

Simple monthly pricing

Your plumbing company. One system.

Customers, plumbing jobs, quotes, scheduling, staff, invoices, payments and more — all included.

Unlimited users No setup fee UK support Ongoing updates
£ 50
per month for your business
Book a Free Demo See ServiceFlowOS working around your plumbing business.
Plumbing CRM FAQs

Questions? Start here.

A few common questions from plumbers looking for a simpler way to manage their customers and jobs.

Ask us something
Is ServiceFlowOS suitable for small plumbing businesses? +

Yes. ServiceFlowOS can work for a self-employed plumber, a small plumbing company or a growing business with office staff and multiple engineers.

Can plumbers create and send quotes? +

Yes. You can build professional plumbing quotations using your own services and pricing, generate the document and send it to the customer.

Can ServiceFlowOS manage plumbing call-outs? +

Yes. Reactive jobs, planned installations, servicing and follow-up visits can be recorded, scheduled and assigned to the appropriate staff.

Can plumbers use it from their phones? +

Yes. ServiceFlowOS is responsive and works across phones, tablets and computers, making customer and job information available while your team is away from the office.

Does ServiceFlowOS handle invoices and payments? +

Yes. You can raise invoices, record full or partial payments, see the remaining balance and generate customer receipts.

Do you charge extra for additional staff? +

No. ServiceFlowOS has one monthly price for your business rather than charging separately for every additional user.

PLUMBING
See it for yourself

Ready to run your plumbing company from one place?

Book a free demonstration and see how ServiceFlowOS can help your plumbing business manage customers, jobs and paperwork from one connected platform.

Direct, UK-based support

Work directly with the developer behind the platform.

No anonymous software company, outsourced support team or complicated chain of account managers. ServiceFlowOS is developed and supported directly by Michael Wood | Web & Automation.

Reviews displayed above were left for Michael Wood | Web & Automation, the independent UK business responsible for designing, developing and supporting ServiceFlowOS.

Hi, I'm Michael

Questions about ServiceFlowOS?

I'm usually available on WhatsApp if you'd like to ask anything before booking a demo.

Message me
WhatsApp Michael