Can ServiceFlowOS manage multiple customer properties?

Yes. Customer records can be connected to different sites and properties, helping property maintenance teams keep job and service history organised.

Can ServiceFlowOS manage reactive and planned maintenance?

Yes. Property maintenance businesses can organise reactive repairs, planned maintenance, inspections, repeat visits and other scheduled work.

Can engineers and contractors use ServiceFlowOS from site?

Yes. ServiceFlowOS works on phones, tablets and computers so mobile staff can access customer, property and job information while working away from the office.

Can property maintenance companies create quotes and invoices?

Yes. ServiceFlowOS supports professional quotations, invoices, payment records and receipts, keeping financial information connected to the customer and job.

Does ServiceFlowOS charge for additional maintenance staff?

No. ServiceFlowOS uses one monthly price for the business rather than charging separately for each user.

Industries Built for property maintenance

Property maintenance CRM & job management software.

Manage customers, properties, reactive repairs, planned maintenance, quotes, contractors, schedules, invoices and payments from one connected platform.

Book a Free Demo See How It Works

£40 per month

Unlimited users

UK support

Property maintenance workflow

ServiceFlowOS

Property Riverside Apartments Reactive maintenance

Active

01 Job Reported Customer request logged

✓

02 Scheduled Engineer assigned

✓

03 Repair In progress

04 Invoice Ready after completion

REACTIVE REPAIRS PLANNED MAINTENANCE PROPERTY RECORDS CONTRACTORS SCHEDULING INVOICES REACTIVE REPAIRS PLANNED MAINTENANCE PROPERTY RECORDS CONTRACTORS SCHEDULING INVOICES

Reactive & planned maintenance

Property maintenance jobs without disconnected admin.

Property maintenance businesses need to react quickly when something goes wrong while also keeping planned, recurring and preventative work organised.

ServiceFlowOS keeps the customer, property, job, assigned staff, notes, quotation, invoice and payment connected throughout the maintenance process.

Request

Log the repair or maintenance work that is required.

→

Property

Connect the job to the correct property or customer site.

→

Schedule

Book the visit and assign the right member of staff.

→

Complete

Record the repair, job notes and completion details.

→

Invoice

Create the invoice without entering everything again.

→

Payment

Record payment and keep the customer balance clear.

Customers, properties & sites

Know every property before the job starts.

Keep customer details, property addresses, site records, previous maintenance jobs and quotations organised so your team has useful history before attending.

Keep customers and property information together in one searchable system.

Maintain a clearer history of previous repairs, visits and maintenance work.

Keep quotes, jobs, documents and invoices tied to the correct customer and site.

Explore customer management

Customer & property record

ServiceFlowOS property maintenance quotation displayed on a tablet

Property maintenance quotes

Maintenance schedule ServiceFlowOS property maintenance job scheduling software

Reactive Repair Leaking bathroom pipe

Today · 13:30

JS MT Engineer assigned

Reactive & planned jobs

Urgent repairs and planned work in one schedule.

Organise reactive maintenance, planned servicing, property inspections, repair work and follow-up visits without splitting the workload across different systems.

Schedule reactive repair work quickly when a customer reports an issue.

Keep planned and recurring property maintenance visible alongside urgent work.

Assign engineers, contractors or maintenance staff to the correct jobs.

Explore maintenance job management

Built for mobile maintenance teams

Give your team the property history on site.

ServiceFlowOS works from phones and tablets so engineers can access customer, property and job information while attending maintenance work.

✓

Repair complete Updated on site

✎

Completion record Captured digitally

Property information

Access customer details, addresses and previous maintenance history before arriving.

Job instructions

Keep the repair or maintenance work required attached to the correct property.

Digital updates

Update job information from site rather than relying on paper notes and phone calls.

Complete audit history

Build a clearer history of what work was carried out at each property and when.

Quotes, invoices & payments

Complete the maintenance. Keep the finances connected.

Keep quotations, completed jobs, invoices and payments tied to the same customer and property instead of rebuilding the information somewhere else.

Invoice & payment

Example ServiceFlowOS property maintenance quote

01 Quote Before approved work

Example ServiceFlowOS property maintenance invoice

02 Invoice After completion

Example ServiceFlowOS property maintenance payment receipt

03 Receipt Once paid

Property maintenance software

Built around the way maintenance businesses actually work.

Every property builds a complete service history.

Keep previous repairs, planned maintenance, quotations, job notes, invoices and payment history connected so your team can see what has happened before.

Reactive and planned work together.

Manage urgent repairs alongside servicing, inspections and planned maintenance.

Multiple properties and sites.

Keep customer sites and properties organised without losing track of where work has taken place.

Unlimited users.

Add office staff, engineers, contractors and managers without paying another monthly licence per user.

Clear customer documentation.

Produce branded quotes, invoices and receipts while keeping the complete job history organised.

One platform for different maintenance work

Manage more than one type of job.

Property maintenance companies rarely provide just one service.

ServiceFlowOS gives multi-trade and property service businesses one place to manage different jobs while keeping every customer, property and piece of work connected.

Reactive Repairs

Log urgent maintenance issues, schedule attendance and keep the resulting repair history organised.

Planned Maintenance

Organise preventative work, scheduled servicing and regular property visits.

Multi-Trade Jobs

Manage plumbing, electrical, decorating, repair and general maintenance work within the same platform.

Commercial Properties

Keep business customers, sites, maintenance jobs and financial records connected.

Residential Properties

Maintain customer and property histories for repairs, improvements and repeat maintenance.

Simple monthly pricing

Your maintenance business. One system.

Customers, properties, jobs, quotes, schedules, staff, invoices, payments and more — all included.

✓ Unlimited users ✓ No setup fee ✓ UK support ✓ Ongoing updates

£ 50

per month for your business

Book a Free Demo See ServiceFlowOS working around your maintenance business.

Property maintenance CRM FAQs

Questions? Start here.

Common questions from property maintenance and multi-trade businesses looking for a clearer way to manage customers, properties and jobs.

Ask us something

Is ServiceFlowOS suitable for property maintenance companies? +

Yes. ServiceFlowOS can support small maintenance companies, multi-trade contractors and growing property service businesses with office and mobile teams.

Can we manage multiple customer properties? +

Yes. Customer and property information can be kept organised so your team can understand where work took place and what has previously been done.

Can it handle reactive and planned maintenance? +

Yes. ServiceFlowOS can support reactive repairs, planned maintenance, inspections, servicing and repeat visits within the same job management workflow.

Can maintenance staff use ServiceFlowOS on site? +

Yes. The platform works on phones, tablets and computers so engineers and maintenance staff can access job and customer information away from the office.

Can we create quotes, invoices and receipts? +

Yes. ServiceFlowOS supports quotations, invoices, payment records and customer receipts while keeping them connected to the job.

Are additional users charged separately? +

No. ServiceFlowOS uses one monthly price for your business rather than charging another monthly licence for every member of staff.

MAINTENANCE

See it for yourself

Ready to run property maintenance from one place?

Book a free demonstration and see how ServiceFlowOS can help your maintenance business manage customers, properties, reactive jobs, planned work, teams and paperwork from one connected platform.

Book a Free Demo Explore the Platform

Direct, UK-based support

Work directly with the developer behind the platform.

No anonymous software company, outsourced support team or complicated chain of account managers. ServiceFlowOS is developed and supported directly by Michael Wood | Web & Automation.

Explore Michael’s Work G View on Google

Reviews displayed above were left for Michael Wood | Web & Automation, the independent UK business responsible for designing, developing and supporting ServiceFlowOS.

The complete all-in-one business management platform for trades and service companies. Save time, reduce paperwork and stay organised wherever your team is working.

Hi, I'm Michael

Questions about ServiceFlowOS?

I'm usually available on WhatsApp if you'd like to ask anything before booking a demo.

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