Industries Built for waste management businesses

Waste management CRM built around the job, record & paperwork.

Manage waste customers, collections, deliveries, waste records, weights, documentation, Waste Transfer Notes, invoices and payments from one connected business system.

£40 per month
Unlimited users
UK support
Waste transaction
ServiceFlowOS
Customer Greenfield Landscapes Ltd Green waste delivery
On site
01 Weigh In Gross weight recorded
02 Waste Material recorded
03 Weigh Out Net weight calculated
04 WTN & Invoice Documents generated
From arrival to completed paperwork

Waste transactions without disconnected records.

Waste businesses need more than a simple customer list. Each transaction can involve customers, vehicles, materials, weights, charges, documentation and payment.

ServiceFlowOS can connect that information into one operational workflow, helping reduce duplicate entry and keeping a clearer history of each waste transaction.

01

Customer

Select the customer, contact, driver or relevant account information.

02

Weigh In

Record the incoming vehicle or load weight where weighing forms part of your process.

03

Waste

Record the waste type, relevant classification information and transaction details.

04

Weigh Out

Record the outgoing weight and calculate the relevant net weight for the transaction.

05

WTN

Generate the Waste Transfer Note or other configured documentation from the record.

06

Invoice

Raise the invoice, record payment and keep the financial history connected.

Waste customer management

Customers, contacts & history. All connected.

Keep commercial customers and their operational information organised alongside previous waste transactions, invoices and payment records.

01

Keep customer and business details in one searchable CRM.

02

Record relevant contacts, drivers, vehicles or site information where required.

03

See previous transactions, documentation, invoices and payments against the customer.

Explore customer management

Waste customer record

ServiceFlowOS waste management customer records on a tablet Complete customer history
Waste transaction records ServiceFlowOS waste management job and transaction records
Processing Green waste delivery

Today · 14:20

GW Weight recorded
Waste & weighbridge records

Know what came in. Know what went out.

Where your operation uses weigh-in and weigh-out processes, ServiceFlowOS can keep those measurements attached to the correct customer and transaction.

01

Record incoming and outgoing weight information.

02

Calculate the net weight associated with the waste transaction.

03

Keep waste type, pricing and documentation connected to the same record.

Discuss your waste workflow
Digital Waste Transfer Notes

Turn the transaction into the paperwork.

Use the information already recorded during the waste transaction to produce configured documentation without repeatedly entering the same customer and job information.

Waste recorded Transaction updated
Digital signature Captured on site
01

Waste Transfer Notes

Generate configured Waste Transfer Note documents using information held against the transaction.

02

Digital signatures

Capture signatures digitally where your configured workflow requires customer or operator sign-off.

03

Branded PDFs

Produce professional documentation using your business information and branding.

04

Automatic emailing

Send completed documents to the customer without relying on a separate manual process.

Waste invoicing & payments

From recorded weight to paid invoice.

Connect the operational side of the waste transaction with the financial side of the business, including configured pricing, invoices, payments and receipts.

Invoice & payment

Example ServiceFlowOS waste transaction document
01 Waste Record Transaction details
Example ServiceFlowOS waste management invoice
02 Invoice Charge the customer
Example ServiceFlowOS waste management payment receipt
03 Receipt Record payment
Waste management business software

More than a generic CRM. Built around the operation.

01

Keep the waste record, customer, paperwork and invoice connected.

Instead of managing operational information across spreadsheets, paper documents and separate systems, ServiceFlowOS can keep the transaction connected from the first record through to documentation and payment.

02

Waste records.

Keep relevant waste and transaction information attached to the correct customer record.

03

Digital documents.

Generate configured PDFs and documentation using information already held in the system.

04

Unlimited users.

Add office staff, operators and managers without paying another monthly licence for every user.

05

Clear audit history.

Keep a clearer digital history of customers, transactions, documentation, invoices and payments.

Flexible waste management CRM

Configure the system around the waste services you provide.

Waste companies operate differently depending on the material they handle, the customers they serve and whether waste is collected, delivered or processed.

ServiceFlowOS can be configured around the operational workflow rather than forcing every waste business into exactly the same process.

01

Waste Removal Companies

Manage customers, removal jobs, records, documentation, invoicing and payments.

02

Commercial Waste

Keep business customers, sites, collections and financial records organised.

03

Green Waste

Record green waste transactions, weights, customers, documents and charges.

04

Waste Transfer Stations

Connect incoming transactions, waste records, weighing information and documentation.

05

Recycling Businesses

Maintain customer, material, transaction and financial records within one platform.

Simple monthly pricing

Your waste business. One system.

Customers, waste records, documents, invoices, payments and more — all included.

Unlimited users No setup fee UK support Ongoing updates
£ £40
per month for your business
Book a Free Demo See how ServiceFlowOS could work around your waste operation.
Waste management CRM FAQs

Questions? Start here.

Common questions from waste removal, recycling and waste management businesses looking to move away from disconnected paperwork and spreadsheets.

Ask us something
Is ServiceFlowOS suitable for waste management companies? +

Yes. ServiceFlowOS can be configured around waste removal, collection, recycling and waste management workflows, including customers, transactions, documentation and invoicing.

Can ServiceFlowOS generate Waste Transfer Notes? +

Yes. A waste management configuration can generate digital Waste Transfer Note documents using information recorded within the relevant transaction.

Can it record weigh-in and weigh-out information? +

Yes. Where weighing forms part of the business process, the system can be configured to record incoming and outgoing weights and use them within the transaction workflow.

Can customers sign documents digitally? +

Digital signature capture can form part of the configured workflow where sign-off is required.

Can ServiceFlowOS create invoices and receipts? +

Yes. ServiceFlowOS supports invoices, full and partial payment records, outstanding balances and customer receipts.

Do you charge for each member of staff? +

No. ServiceFlowOS uses one monthly price for the business rather than charging another monthly licence for every user.

WASTE
See it for yourself

Ready to bring your waste operation into one system?

Book a free demonstration and see how ServiceFlowOS can help manage customers, waste transactions, weights, Waste Transfer Notes, invoices and payments from one connected platform.

Direct, UK-based support

Work directly with the developer behind the platform.

No anonymous software company, outsourced support team or complicated chain of account managers. ServiceFlowOS is developed and supported directly by Michael Wood | Web & Automation.

Reviews displayed above were left for Michael Wood | Web & Automation, the independent UK business responsible for designing, developing and supporting ServiceFlowOS.

Hi, I'm Michael

Questions about ServiceFlowOS?

I'm usually available on WhatsApp if you'd like to ask anything before booking a demo.

Message me
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